Shipping policy

Welcome to QSMATI! We are committed to delivering your custom-printed fashion pieces with care and precision. Please read our shipping policy for details on processing, shipping times, and costs.

Order Processing Time

  • Custom Printing: Each order is made-to-order and typically takes 3-5 business days to process.
  • Once your order is ready, it will be shipped according to your selected shipping method.

Shipping Rates & Delivery Times

We offer a variety of shipping options to suit your needs. Rates are calculated at checkout based on your location and order size.

Shipping Option Estimated Delivery Time Cost
Standard Shipping 5-10 business days Calculated at checkout
Expedited Shipping 3-5 business days Calculated at checkout
Express Shipping 1-3 business days Calculated at checkout

Note: Delivery times may vary depending on your location and external factors such as weather or carrier delays.

International Shipping

We ship worldwide! International shipping rates and delivery times will vary depending on your country.

  • Customers are responsible for any customs duties, taxes, or additional fees imposed by their local government.

Order Tracking

  • Once your order has been shipped, you will receive an email with tracking information.
  • You can track your order through the link provided in your email or directly on our website.

Shipping Address

  • Please ensure your shipping address is entered correctly during checkout. QSMATI is not responsible for orders shipped to incorrect or incomplete addresses.
  • If you notice an error in your shipping address, please contact us immediately at ops@qsmati.com

Lost or Delayed Packages

  • QSMATI is not responsible for lost or delayed packages caused by the shipping carrier.
  • If your package has not arrived within the estimated delivery time, please contact us at [your email address] so we can assist you in resolving the issue.

Returns and Exchanges

For information on returns or exchanges, please refer to our Return Policy.

If you have any questions or concerns regarding your shipment, feel free to contact us at [your email address] or through our contact form on the website.

Thank you for shopping with QSMATI!